Simply Packaging Group Privacy Policy

October 2023

This Privacy Policy sets out how the Simply Packaging Group will process the personal data provided to us or that may be collected when visiting the website This policy aims to ensure that all data collected and stored is in line with the General Data Protection Regulation (GDPR) and Data Protection Act 2018. The Simply Packaging Group is committed to ensuring privacy of all information and will only process personal data in accordance with this Privacy Policy. In this policy "we", "us" and "our" means the Simply Packaging Group is responsible for any personal information collected about you.

Our contact details

Data Protection Officer: Elizabeth Cooper
Address:50 Woodgate, Leicester, LE3 5GF
Phone Number: 0121 2366254

Types of Data Collected

We currently collect and process the following information (but not limited to):
Company Name, Business Address, Business Telephone Number, Business Contact Name, Contact Position, Contact Email, Contact Telephone Number, Customer Financial Information for the purposes of credit insurance, Invoice Address, Delivery Address.

How We Get the Personal Information and Why We Have It

Voluntary Information
Information may be provided to us during the sales process. Various forms will collect information making it possible for us to raise your orders and deliver them in line with individual customer requirements.
This information could be gathered via the telephone, email or we may meet you in person.
Involuntary Information
Information can be gathered via monitoring of our website. Tools such as Google analytics and cookies that look to improve our service and enhance our customer experience, can gather the approximate location of and IP address.
We may share this information with HSBC Invoice finance for the purpose of enabling you to pay for goods. We may also share some information with our logistics third parties for the purposes of clearing goods at port and delivering the goods to your designated premises.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting Elizabeth Cooper at and requesting for your information to be removed.
  • We have a contractual obligation.
  • We need it to perform the task of fulfilling customer orders.

How We Store Your Personal Information

Your information is securely stored.
The Simply Packaging Group are committed to ensuring that all information is secure. Prevention of unauthorised access or disclosure is managed by suitable physical, electronic and managerial procedures that aim to safeguard and secure all stored information.

  • We treat all data with care and take all steps to protect it
  • Access to our systems and devices are password protected
  • We carry out regular testing to ensure strong security and reduce the risk or penetration by unauthorised persons
  • Systems are monitored for unauthorised access with company procedures in place for any unwanted interference
  • We will notify you in the case of any suspected breach as required by law

Unless specified otherwise within this document, personal data shall be processed and stored for as long as required by the purpose for which it has been collected.

Do We Use Your Personal Data for Marketing?

Yes, we may use your personal data to carry out marketing within our organisation. We will never share your information with third party marketing organisations. If you object to marketing, whether electronic or otherwise, please let us know and we will stop contacting you in regards to marketing. This will not prevent us from contacting you for the purposes of providing services and products and per sales and/or purchase orders.

Your data protection rights

Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at if you wish to make a request.